Frequently asked questions
Answers to the questions we hear most often. Can't find what you're looking for? Reach out via the contact page.
What is Investion?
Investion is a cloud-hosted trading platform that runs an automated cTrader bot on your connected broker account, managed from a web dashboard.
Do I need to keep my computer on?
No. The bot runs on our always-on cloud infrastructure, so it keeps working even when your devices are off.
Which broker do I need?
You connect a cTrader-compatible broker account over the official Open API. You authorise the connection securely — we never see your broker password.
Can I test the strategy before going live?
Yes. The platform includes a backtest engine so you can evaluate the strategy on historical data before running it on a live account.
Is my data safe?
Your broker connection is scoped through the Open API and every action is recorded in an audit log. See our security page for details.
How does billing work?
Plans are subscription-based with a free trial. You can review tiers on the pricing page and manage your subscription from the dashboard.
Is automated trading risky?
Yes. Trading leveraged products carries a high level of risk and you can lose more than your initial deposit. Only trade with money you can afford to lose.
How do I cancel?
You can cancel your subscription anytime from the dashboard settings. Your bot stops at the end of the billing period.
Why does the dashboard chart sometimes show percentages instead of money?
Because it is comparing rather than reporting a balance. With the money scope on Live or Demo and one currency behind it, the chart draws that balance in its own currency, with the drawdown and daily-P&L bands under it. Choose All — or hold two currencies — and there is more than one pile of money on screen: real money and paper money are not the same money, and USD is not USDT, so adding them would be false and putting them on one axis would flatten the smaller one to a flat line. Each group then gets its own line, indexed to where it started in the range, and the legend names them.
Still have questions? Contact us